HGS Company Recruitment Direct Walk-In Now
Greetings from Sagility
Hiring for International Voice Process
Daily Walk in Interviews from Monday to Friday
Process: US Healthcare
Trainee Process Consultant
Processing claims/handling incoming calls/making outgoing calls and take appropriate actions as per the process guidelines.
Understand the basic professional standards and established procedures, policies before taking action and making decisions.
Maintain customer satisfaction ratings through TAT and quality standard basis client SLAs
Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input.
Input data into the company platform to keep each customer record updated.
Responsible for multiple administrative and customer service layers that includes solving customer issues through review, investigation, adjustment (if necessary), remittance or denial of the claim by utilizing company policies and directing queries to the managerial team when necessary.
Individuals should have commitment to customer satisfaction and an ability to make quick and accurate decisions.
Only Fresher's: (Graduates Only Bcom, BSC, BBA etc (2021,2022 Passed Outs Only)
(BE/B.Tech's Postgraduates, Diploma are not eligible for this Job)
2.34LPA+Voice skill Allowance+Incentives
Candidate should be okay with any given shifts.
Five days working (Saturday & Sunday fixed week offs)
Two Way CaB
Work Location-Hi-tech City.
Walk In Timings: 11am to 4:00 pm
Walk in Venue:
Purva Summit - 3rd floor
Survey No. 8, Hitech city Phase II White field road, Landmark: Opp Tech Mahindra, Kondapur, Hyderabad 500084- Telangana.
Rounds of Interview:
4.Operations Manager Round
Carry Updated Resume, ID proof (Aadhar Card)
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